Longtime Customer Sticks with Same Salesman for 25 Years

Jeanne Harrington

Jeanne Harrington is a loyal customer.

The St. Catherine, Iowa, resident has been buying vehicles from Runde Auto Group’s Sales Manager John Riley since 1989. She was in again today to purchase a 2014 Chevrolet Cruze.

She said John takes care of his customers.

“I haven’t really had problems, but I know that if I need help with something, he will help,” Jeanne said. “The battery was dead a couple months ago and I called him and he told me what to do. We were in an accident a couple years ago and the car was totaled in Mineral Point and I called him and he took care of it for us. He gave us a loaner. It was great.”

Before buying the Cruze, she was driving a Chevrolet Impala.

“For about a year, I noticed some of the Cruzes on the highway and they just looked like a nice car,” she said. “I wanted something smaller with a little bit better fuel efficiency.”

Jeanne always gets a silver vehicle, so she continued the trend with this one.

“It doesn’t show everything,” she said about the color.

Jeanne estimates she has bought about six cars from John over the years. A retired teacher, she volunteers and drives to Dubuque often.

“I do quite a bit of driving,” she said. “I put quite a few miles on my car. I’m hoping the fuel efficiency will make a difference.”

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