RAC: Briefly describe the process you go through when you have to transfer a title.

LR: I check the title for liens, make sure the VIN #s and mileage match up, transfer the title from the previous owner to our name, and then on to the new name. I then have to send it on to the state.

RAC: How do you keep all the state laws straight when you have to deal with three states: Iowa, Wisconsin, and Illinois?

LR: It’s very hard! I try to make sure I keep copies of everything and have something to go back to if I have any questions.

RAC: Do you have a favorite part of your job?

LR: I like the fact that it’s different every day, so it doesn’t really get boring.

RAC: Do you have any other jobs?

LR: I’ve been working for the Tri-State Auto Auction on Thursday nights for about 20 years. I work as a mediator trying to bring the two parties together on price.

RAC: I heard you recently built a house. Did you enjoy that process?

LR: No, not at all! I will NEVER do it again.

RAC: What did you hate so much about it? Was there anything you did enjoy?

LR: I hated the minor details; light switches, light fixtures, etc. I really enjoyed picking out the furniture we needed, and the finished product makes everything feel a little more worth it. It is starting to look like a house, our grass is growing, and when you get all of the furniture and decorations set up on the inside, it makes all the worrying and headaches more worthwhile.

RAC: How many children do you have?

LR: We have three, 2 boys and a girl. Troy is 16, Ryan is 14, and Ashley is 12.

RAC: What are some hobbies you enjoy when you’re away from the office?

LR: I like to golf, I would like to get another horse so I can go horseback riding, and I enjoy taking overnight shopping trips with my friends. We usually go two or three times a year, and each time we go to a different city.